FAQs

 

  • We now have both preorder sales and walk-in sales! Weekly bake sale preorder details will be announced on our Instagram and Telegram platforms. All preorders are to be placed via this link during the launch: https://shesellsseashellssg.cococart.co/

    Preorder launches every Monday at 6pm for collection/deliveries made on Tuesday to Sunday.

  • Opening hours for walk-in sales:
    Tuesday to Sunday: 10am to 8pm (or till sold out)

    We are closed on Mondays .

    Kindly refer to our information on Google for the latest updates on our opening hours, especially for Public Holidays.

    Please feel free to check with us on IG on the availability of our bakes anytime. We will also try our best to update the status of our bakes on IG stories!

  • We highly encourage placing your orders during our Preorder Launches to secure a slot! But should you wish to make any last minute reservations, please feel free to send us a message on Instagram!

  • Deliveries are usually made between 1pm to 6pm. Kindly note that we are unable to cater to specific time-slots as it depends on the route for the day. If you require a specific time for the boxes to reach you, please feel free to arrange for your own couriers. Thank you!

  • Yes you may opt to collect your bakes from our store at HILLV2 Shopping Mall, 4 Hillview Rise #02-10, Singapore 667979.


    Collection time: 12nn to 530pm.


    If you are arranging for your own couriers to pick up your order, please provide them with your Order ID.

  • Preorder Delivery Fees (per address) -

    Island wide (excludes Sentosa, Jurong Island & Tuas) - S$9.90

    Kindly note that pricing for bulk/custom order differs and may range between ($18 to $28) depending on location.

  • Yes! Be it for a corporate order, wedding, or baby full month boxes, we are happy to be part of your events and celebrations! The lead time is at least 2 weeks. Please feel free to send in your enquiries to hello@shesellsseashellssg.com or drop us a DM on Instagram.

  • Our products are freshly baked on the day of delivery/collection and are best enjoyed within 2 days. If consuming at a later date, the baked goods can be kept in the fridge or freezer. A detailed storage care guide can be found on the box.

  • No, our bakes are not Halal certified. We do not use products that contain pork or lard, but some of our items may contain alcohol and this will be indicated either on the menu or labels.